The E00020000.10 / E00020000.08 alarm appears on Rika pellet stoves when there is excessive heat build-up inside the unit due to insufficient convection.
Resolution
- Allow the stove to cool down
- Disconnect the power supply
- Check that all convection and air openings are clear
Depending on the model:
- Check the operation of the convection blower in control mode
- In the menu, SETTINGS -> MULTIAIR VENT. In the menu, SETTINGS -> MULTIAIR FAN, set the degree and power of the fan to AUTO
- Unlock/press the safety thermostat button on the back of the stove